KuCoin P2P Merchant Regulations_ION

DearKuCoinP2PMerchant:

InordertoensuretheKuCoinP2Pplatformrunsproperlyandcreateasafe,stable,andconvenienttradingenvironmentforusers,KuCoinP2PMerchantsarerequiredtoabidebythefollowingrules:

1.MerchantApplication

ToapplytobecomeaKuCoinP2Pmerchant,youmustprovidethecorrespondingapplicationdocumentationandprovideasecuritydeposit.Yourmerchantfeatureswillbeunlockedafterapproval.

ApplicationLink:https://www.kucoin.com/express/merchant

AfterbecomingaKuCoinP2Pmerchant,youareexpectedtorespondtomessagesinatimelymanner,makepaymentsandreleasecoinsinatimelymanner,maintainagoodcustomerserviceattitude,showrespecttoplatformusersandstaff,donotcancelordersforarbitraryreasons,donotmakemaliciousappeals,donotmaliciouslydelayorders,andhelpjointlymaintaintheorderoftheplatform.

KuCoin將于8月16日起暫停提供礦池服務:8 月 2 日消息，KuCoin 宣布將暫停提供礦池服務，自北京時間 2023 年 8 月 16 日 0 時起生效，直至另行通知。在暫停期間，用戶將保留對資產的完全訪問和控制，所有其他 KuCoin 產品仍照常運行。

為保證暫停期間收益不間斷，建議參與加密貨幣挖礦的用戶于北京時間 8 月 16 日 0 時前將 BTC、LTC 礦機轉至替代礦池，同時建議用戶在年 8 月 27 日之前備份并保存挖礦記錄和相關數據。[2023/8/3 16:14:51]

2.ReceiptandPayment

2.1Whenmerchantsmakepaymentstousers,theymustuseanaccountwiththesamedetailsastheirplatformidentityverification.

2.2Whenmerchantsreceivepaymentsfromusers,theymustuseanaccountthathasbeenverifiedbytheplatform.

2.3DuetoKYCrequirements,iftheuserthemerchantismakingpaymenttoattemptstouseanaccountthathasnotpassedidentityverificationtoreceivepayment,theordermaybecanceled.

2.4DuetoKYCrequirements,iftheuserthemerchantisreceivingapaymentfromattemptstouseanaccountthathasnotpassedidentityverificationtomakethepayment,themerchantmayasktheusertocanceltheorder.Ifthemerchanthasalreadyreceivedpaymentfromtheuser,theymayreturnittothesenderaccountthenasktheusertocanceltheorder.

OPS已上線KuCoin(庫幣) ，開盤上漲1900%:據KuCoin(庫幣)消息，KuCoin已上線Octopus (OPS)項目并支持OPS/USDT交易對。OPS開盤價為0.15USDT，當前報價2.9USDT，上線漲幅1900%。

Octopus 是一種用于創建、交換、結算和管理合成資產的開放協議。KuCoin(庫幣)旨在發掘優質區塊鏈項目，為來自207個國家的800萬用戶提供現貨、杠桿、合約、Staking 、借貸等一站式服務。[2021/6/16 23:41:39]

3.AssetSecurityRegulations

3.1Merchantsarenotallowedtoengageinanytransactionsinvolvingillicitfunds.

3.2Ifthereisausercomplaintthattheirbankcardorotheraccountswerefrozenduetoamerchantpayment,themerchantisrequiredtoactivelyworkwithplatformstafftoprovidereasonableevidentiarymaterials.

3.3Iftheiraccountisfrozen,merchantsshouldcontactofficialcustomerserviceassoonaspossibletoprovideinformationonthefrozenaccountandreasonableevidencethatthefreezewasrelatedtotheplatform.

3.4Ifillegaldigitalassetsorfundsflowintotheplatformduetotheactionsofamerchant,resultinginassetlossesorlegalriskstotheplatformanditsusers,theplatformhastherighttosuspendmerchantfunctionalityandaccountassets.Merchantsarerequiredtoactivelycooperatewiththeresultingjudicialinvestigation.

KuCoin 上線OUSD，現已開放充值:據KuCoin(庫幣)官方公告，KuCoin宣布上線Origin Dollar(OUSD)項目并支持OUSD/USDT和OUSD/BTC交易對，目前已開啟OUSD的充值服務，于5月14日18: 00正式開放交易。

Origin Dollar是第一個儲存在錢包里就能獲得收益的穩定幣。

以“全民的交易所”著稱，KuCoin(庫幣)旨在發掘全球優質區塊鏈項目，為來自207個國家的800萬用戶提供幣幣、法幣、杠桿、合約、礦池、借貸等一站式服務。[2021/5/13 21:59:21]

4.MerchantViolations

Inordertostandardizetheoperationoftheplatform,merchantsarerequiredtoactivelycooperatewithplatformstafftorectifythefollowingregulations.Ifthemerchantfailstocooperatewithplatformstaff,theplatformhastherighttotakemeasuressuchasissuingawarning,removingmerchantfunctionality,freezingdeposits,confiscatingdeposits,freezingtheaccount,issuingfines,andblacklistingthemerchant.

1.Violationsoftheaforementionedreceiptandpaymentorassetsecurityregulations.

2.Encouraginguserstoengageinofflineoroff-platformtrades.

KuCoin (庫幣) 上線HAI ，現已開放充值:據 KuCoin (庫幣) 官方公告， KuCoin宣布上線 Hacken Token (HAI) 項目并支持 HAI/USDT 交易對 ，目前已開啟HAI的充值服務，于4月22日18：00正式開放交易。

Hacken Token（HAI）是快速增長的Hacken基金會的網絡安全代幣。以“全民的交易所”著稱， KuCoin (庫幣) 旨在發掘全球優質區塊鏈項目，為來自207個國家的800萬用戶提供幣幣、法幣、杠桿、合約、礦池、借貸等一站式服務。[2021/4/21 20:44:00]

3.Lossofuserassetsduetoorderprocessingdelays,orderdisputes,fraud,accountfreezing,andreasonsattributabletothemerchant.

4.UseandfraudulentexploitationofpaymentsmethodssuchasPayPal.

5.Maliciousexploitationofplatformloopholesforprofit.

6.Merchantswhohavebeensuspectedbyauthoritiesofillegalorcriminalactivities.

7.Askinguserstopayadditionalfees,ordishonestuseofredenvelopestocollecthandlingfees.

8.Multipleappealsbyusersduetothemerchantmarkingapaymentaspaidwheninfactnopaymenthasbeenmade.

KuCoin宣布已收回去年9月所有被盜資金約2.85億美元:2月3日消息，KuCoin首席執行官Johnny Lyu宣布，KuCoin已成功收回2020年9月所有被盜的約2.85億美元資金。Johnny Lyu稱，通過與交易所和項目合作伙伴合作，其首先收回了2.22億美元（占78％）；隨后再通過與執法及安全機構的進一步合作，官方又收回了1,745萬美元（占6％）。最后KuCoin用保險基金支付了剩余的資金損失約4,455萬美元（16％）。此前2020年9月消息，KuCoin交易所遭到黑客攻擊，損失超2.8億美元。（Crypto Potato）[2021/2/3 18:49:24]

9.Multipleappealsbyusersduetomaliciousdelayofpaymentorreleaseofassets.

10.Seriouscircumstancesoffailuretocooperatewithcustomerservicetohandleorderdisputesordeliberatedelays.

11.Failuretocooperatewithcustomerservicewhenausersubmitsanappealthattheyhaveoverpaidthemerchantorthemerchanthasunderpaidthem.

12.Failuretoactivelycooperatewithcustomerservicewhenanorderiscanceledbymistakeorbytimeoutafteralreadyreceivingatransferfromtheuser.

13.Submissionofmaliciousorderappealswhentheuserhasnotviolatedanyrules.

14.Failuretoprovideanewpaymentmethodinatimelymannerwhenanissueisfoundwiththemerchant’sreceivingaccount,orprovisionofanewpaymentmethodbutmultipleuserappealsoffailuretoreleaseassetsintimedespitethereceiptofuserpayment.

15.Failuretocooperatewhenauser’sbankcardoraccountisfrozenasaresultofamerchantpayment.

16.Disclosureofauser’sname,account,contactinformation,orotherinformationwithouttheirconsent.

17.Spreadingmaliciousrumorsabouttheplatformonsocialmediaplatforms.

18.Submissionoffalseinformationonthemerchantapplication.

19.Useofthepaymentaccountonanotherplatform,onwhichithasbeenflaggedformoneylaunderingorotherviolations.

20.Buyingtheinformationoraccountsofotherusersfortransactions.

21.Nopendingordersforasignificantperiodoftime(inactivity).

22.Maliciousplacementofordersforthepurposeofdisruptingpricesandtradesontheplatform.

23.Registrationofsockpuppetaccounts(directlyorthroughanintermediary)tomaliciouslysnatchordersordisruptthemarketorder.

24.Abusive,threatening,orhostilebehaviortowardsplatformusersandstaff.

25.Multiplecomplaintsfromusersorrepeatedwarningsfromcustomerserviceandstaff.

Thecontentoutlinedintheseregulationsmaybeadjustedandsupplementedatanytimeinaccordancewiththeactualoperationalsituationoftheplatform.Platformstaffhavetherighttoissuedifferentdisciplinarymeasuresagainstmerchantsinaccordancewiththeactualsituation.

5.CancelationofMerchantFunctions

Ifamerchantwishestocanceltheirmerchantstatus,theymustsubmitanapplicationtotheplatform.Onreceivingtheapplication,theplatformwillfirstrevokethemerchant’sabilitytopostads.Ifthemerchanthasnoactiveorderdisputesandnorecordofviolations,theplatformwillunfreezetheirsecuritydepositwithin7workingdays.Merchantscannotapplyformerchantfunctionswithin30daysaftertheirmerchantfunctionshavebeencanceled.

MerchantswhoencounteranyproblemscancontacttheofficialKuCoinP2PemailatPleaseavoidinformationfromunofficialsourcesorchannels.

HowtoContacttheKuCoinSupportTeam?

https://www.kucoin.com/support/900000316346-How-to-Contact-the-KuCoin-Support-Team-

OfficialMediaVerification

https://www.kucoin.com/cert?lang=en_US

Regards,

KuCoinP2PTeam

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